Your policies, your certificates, your requests — in one place.
Every SecureCPG client has an account waiting. It takes about two minutes to set up, and it is included with your coverage.
Log in with the email address we have on file for you. If you were invited but never finished setting up, your password is created from the link in your invitation email — the three steps are further down this page.
Example screen — Harper & Vine is a fictional brand, not a real client account.
Two screens you will use most
Example data from a fictional brand, so you can see the shape of it before you sign in.
One place instead of a thread
None of this changes your coverage. It changes where it lives, how you reach us about it, and whether there is a record afterwards.
Send proof of insurance to a retailer
Request the certificate from the portal with the holder's details. The request is logged the moment you send it, and you can see where it stands without asking.
Check when a policy renews
The renewal date sits on each policy, on the first screen you land on. No searching back through email for the binder.
Raise your limits for a new co-packer
One form, attached to the right policy, with your files and the reason in your own words. Russ gets the full picture with the request instead of assembling it over several replies.
Find out if your request moved
Every request carries a status and a reference number. Anyone on your team with access sees the same list, so nobody chases the same thing twice.
It keeps getting better
The portal is built and improved alongside your account, not frozen at launch. New screens and shortcuts arrive regularly — what you set up today keeps getting more useful without you doing anything.
Three steps, once
Accounts are created by your SecureCPG representative, so there is no sign-up form to fill in. You are either invited already or one message away from it.
-
Step one
Open your invitation
It comes from SecureCPG and carries a single-use link. If you cannot find it, check your spam folder first, then ask your SecureCPG representative for another.
-
Step two
Set your name and password
You choose the password. We never see it. Accept the terms on the same screen and you are done setting up.
-
Step three
You land on your policies
From then on you sign in with your email and password. Every visit after that goes straight to the same screen.
The questions clients actually ask
Does it cost anything?
No. The portal is part of being a SecureCPG client. There is no separate plan, no add-on, and nothing to sign.
I never got an invitation, or I lost it.
Ask your SecureCPG representative and we will send a new one to the address we have on file for you. The link in an old invitation only works once.
Can someone else on my team have access?
Yes. Tell your SecureCPG representative who should be added and we will invite them. Everyone at your company sees the same policies and the same request history.
Who can see my information?
Only people invited for your company, and the SecureCPG team. When we do not recognise the browser you are signing in from, we email you a code before letting you in.
Can I change a policy in there?
Not directly — the policy view is read-only, because a change to cover is a conversation, not a form. Send a coverage request and Russ picks it up from there.
What about my policy documents?
A full document library is on the way. Today the portal is the fastest place to request a certificate and to see your request history; for a copy of a policy document, ask your representative.
Not a SecureCPG client yet?
The portal comes with the coverage. Start with a quote, or talk it through with Russ first.
Your account is already there. Go and use it.
Two minutes to set up, and every policy, certificate and request you have with us is in one place from then on.
Insurance products subject to carrier terms and conditions.